WE OFFER FLAT-RATE SHIPPING FOR ALL ORDERS PLACED ON-LINE TO ALL DESTINATIONS IN CANADA AND MAINLAND USA!
$17.50 in Canada!
We will ship everything in your shopping cart to any address in Canada for one flat fee of $17.50 - no matter how many items you have ordered!
We ship by CanPar and Canada Post. Our website system calculates the shipping charge and applicable Federal and Provincial sales taxes automatically, so your order can be processed and paid for completely on-line.
$25 to the United States!
We will ship everything in your shopping cart to all 48 contiguous United States, and Alaska, for one flat fee of $25 - no matter how many items you have ordered!
We ship by Canpar/UPS and Canada Post, and your entire order can be calculated and paid for on-line. Since we are shipping outside Canada we do not charge Canadian taxes, and if your total order (of merchandise + shipping fee) amounts to less than $200, your addressee won't have to pay any customs fees or duty either. However, if your total order amounts to more than $200 please be aware that your addressee will be responsible for paying any customs duty, brokerage fees and/or local taxes that might be applied in the United States.
SHIPPING TO ALL OTHER DESTINATIONS
We normally ship worldwide by regular Canada Post, but we can also ship, on request, by registered or expedited mail, or by courier. Prices vary by product, destination and level of service required. When shipping to a destination outside Canada we do not charge sales taxes, but please be aware that the addressee of your shipment will be responsible for paying any customs duty, brokerage fees and/or local taxes that might be applied when the shipment enters the country of destination.
At present we are unable to complete the processing of non-North American orders automatically, but we can do so manually. Please use our checkout system to complete your order in the normal way, then follow the prompt to submit your order without making payment. We will then calculate the shipping charges manually and contact you as soon as possible to advise you of the total charge and arrange payment.
SHIPPING PRODUCTS THAT CANNOT BE ORDERED COMPLETELY ON LINE
If the product you are interested is an entirely custom design that cannot be ordered completely on-line and requires you to call us for a quotation, your shipping charges and taxes will be calculated specifically for your custom order.
It helps if you can provide us with a business address to ship to rather than a home address, because that way our courier can be sure someone will always be there through the day to accept and sign for the delivery. If it isn't possible for you to do that and no one is at home when the courier arrives, a notice of failed delivery will be left for you to respond to.
Multiple ship-to addresses
Please note that all the items in any given order will all be sent to the same ‘ship-to’ address. If you want to send items to several different addresses, you must create separate orders for each address you want to send to.
Please don’t write “rush’ on your order and hope it arrives in time! If you need your order to be delivered by a certain date please call us before you order. If you tell us where and when you need the shipment to arrive , we can check the exact production and shipping schedules and let you know immediately if it is possible. But writing 'rush' won't help. It'll only delay our acceptance of the order until we can reach you and find out what you have in mind.
By all means check with us at any time for an update, but if for any reason we run into problems in meeting our advertised delivery times, we will let you know immediately. So: If you haven't heard from us, and if we're still within our advertised delivery time, you can be confident your delivery is on schedule!